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FAQs

Everything you need to know about Shrewsbury Prison is available in our FAQs below. Have a more unique question? Get in touch with the team today.

How long is the Guided Tour?

The Guided Tour lasts approximately 1.5 hours. You are welcome to explore the site before and/or after your tour,

How long should I allow for the Self-Guided Tour?

We would recommend between 1.5 and 2 hours for the Self-Guided Tour, but you are welcome to spend as long as you like exploring the prison.

Do you have a restaurant on site?

Yes, we do! We serve warming coffee, delicious cakes and a wide selection of hot and cold food.

Can I buy a souvenir?

Yes, we have a gift shop. It is located in our Visitor Centre, selling a wide range of merchandise.

Can I bring my dog?

Yes, we love well behaved dogs to visit us at the prison!

Can I take photos within the attraction?

Yes, there are plenty of great CELLfie points!

Do I need to book in advance?

We advise that you book in advance online to guarantee entrance as the demand for our tours is very high, especially during peak times.

Can I just turn up and pay on the door as a Self-Guider?

Yes, you can but we recommend booking online to avoid disapointment.

Is there parking nearby?

There is onsite parking at the prison (SY1 2HP), charged at ÂŁ5.00. You can pre-book or pay on the day (subject to availability). Our onsite car park is through the main prison gates. On arrival, please confirm your parking with your booking confirmation at the Visitor Centre. There is a car park opposite the prison, accepting card payments (SY1 2HP), and at the train station pay & display, which is located 50 meters away from the prison entrance on Howard Street (SY1 2LF).

Is there a discount for a group visit?

Yes, please contact our specialist team using our contact form.

Who do I contact about educational visits?

Please contact our specialist team using our contact form to enquire about our Education Behind Bars Programme.

Is the site suitable for disabled access?

Please see our section on accessibility for more information.

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Telephone icon 01743 343 100 Contact Us

Opening Hours

Mon-Sun: 10am-5pm